Consumer Panels

We use our shopper panel to dig deep into shopper behavior, helping you understand the why and who behind the buy to enhance your marketing approach.

Solid sales growth and performance are critical in driving long-term viability and business success for both manufacturers and retailers. Knowing how much you sold each week and at what price is only a small part of the story, and reviewing performance based solely on scanning data is only a starting point.

To grow sales, retailers and manufacturers need to know which levers to pull. Do I need to increase the number of households that buy my brand? Do I need to encourage households to buy more of my product and/or increase their purchase frequency? Understanding how household shopping behavior affects your store and brands’ sales will allow you to fine-tune your marketing decisions and ultimately yield the greatest return.

What we measure

Nielsen has been working with clients on these questions for over 25 years, using insights from our Homescan shopper panel. It’s a world of unique information that allows manufacturers and retailers to understand how shoppers buy and use the most appropriate tactics to grow sales.

When integrated with retail sales data, the powerful insights drawn from our Shopper Panel enable you to identify the “why” as well as the “what” behind your brand sales, allowing you to fine-tune your marketing strategies.

How we do it

Our shopper panel is robust, trusted, credible and one of the biggest shopper panels per capita in the world. It monitors shopper behavior across a panel of 10,000 households, which is projected to accurately represent the Australian population and retailing landscape.

Shopper data is collected via handheld scanners that transmit data directly to us. This data can be used to identify key shopper behavior across key grocery outlets. Our point-of-sale technology for our retail measurement services captures sales and price data from virtually every major retail chain.