Greater China / Taiwan / / Taipei /
Client Service & Sales
#: 743999735533903 / 50244447
ABOUT THIS JOB
NielsenIQ’s Consumer Insights practice specializes in designing tailored research solutions to solve complex business problems. As a part of the Consumer Insights team, you will be working with some of Taiwan’s biggest brands to make an impact across a diverse range of industries, including FMCG, retail, automotive, and more. In your role, you will manage bespoke research projects spanning a wide variety of research approaches – ranging from traditional research methodologies through to using next-generation research tools. You will also conduct research covering key strategic areas, such as brand and advertising, customer experience, and pure customized-research.
Supervise a small client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators
Maintain accurate, complete, up-to-date, and insightful client business profiles to be shared with senior management
Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests
Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials
Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets
Identify and recommend enhanced and new services that answer clients' needs
Build and maintain ongoing relationships with the identified key persons within the client organization
A LITTLE BIT ABOUT YOU
Business acumen and well organized, including planning and focus to deliver the financial outcome.Highly motivated, self-directed, pro-active & possess a driven personality capable of working within tight deadlines or an agile environment. Ability to manage multiple projects simultaneously while maintaining a strong client service orientation.
Experienced in qualitative market research techniques/methodologies such as research proposal design , Focus group (FGD) moderation and content analysis etc. or related marketing analysis role is a must.
Sociable, open minded, out-going, empathetic, energetic and articulate
Strong client focus and proactiveness
Very good influencing, persuading and project management skills
Proficient in both written and spoken English and Chinese