Asia Pacific / Malaysia / Selangor / Petaling Jaya /
Client Service & Sales
#: 743999724830219 / 50241828
Director
Full-Time
Job Description
Nielsen is building talent pipelines to meet future hiring demand. This is a pipeline role, while there is not an immediate opening, we want to build relationships with prospective candidates like you. If your background is a match to our requirements, we’ll follow up with the exploratory conversation.
- Lead a team with the primary responsibility of expanding the scope of influence with key clients across a wider range of products/services and greater depth of involvement
- Further foster strategic clients’ relationship with plans to cross sell or introducing new services, with aim to provide impactful solution to clients’ business issues.
- Lead/participate in the contract negotiation process to ensure “win/win”
- Provide ideas and thoughtful insights into new ideas and initiatives for clients, showing competency in
Thought Leadership
- Accountable for the team financial KPI (revenue and margin commitment); continuous monitoring of actual versus budgeted performance
- Review and finalized draft designs (ie proposals, questionnaires, analytic plans, reports) prepared by team members
- Actively drive issue-based analyses, deliver proactive insights, and build effective analytical presentations and consultative story telling to clients through insightful and actionable recommendations
- Effective team leadership
- Team resource management leading to on time delivery & meeting quality expectations
- Manage and cultivate an analytically focused and client-centric team
- Assess, manage and develop talents
- Facilitate knowledge transfer by acting as an advisor or trainer and source of technical advice for team members and other CI associates
- Active engagement in driving team spirit
- Set PPR objective and provide on-going performance feedback
- Drive company initiatives and reinforce key message
- Effectively manage Nielsen business processes relative to revenue and expense management
- Take lead and drive regular review/revisions of systems and procedures with the end goal of improving productivity and cost efficiency in the department
- Perform other related functions that may be assigned
A LITTLE BIT ABOUT YOU
Curiosity drives your interest in what moves the market. A proven commercial leader, who can build and execute sales strategy and plan, and be accountable to sales operations, such as forecast and pipeline management. A proven people leader, who is passionate about developing and growing talent, who has a track record of building morale and high engagement among their team members. A team player, who has the ability to collaborate with peers, and contribute to the management team of Nielsen Malaysia.
Qualifications
- BA / BS Required (MBA desirable)
- 8 to 10 years FMCG (marketing / analysis / sales), automotive, Telco or research-related industry experience desired
- Strong Client Focus and Proactiveness
- Very Good Influencing & Persuading Skills
- Expert knowledge of statistics and multivariate analysis
- Expert knowledge of research techniques and methodologies
- Effective writing skills
- Experience in business development
https://jobs.smartrecruiters.com/TheNielsenCompany/743999724830219-director-consumer-insight