Asia Pacific / Malaysia / Selangor / Petaling Jaya /

Client Service & Sales

#: 743999724830219 / 50241828



Job Description

Nielsen is building talent pipelines to meet future hiring demand. This is a pipeline role, while there is not an immediate opening, we want to build relationships with prospective candidates like you. If your background is a match to our requirements, we’ll follow up with the exploratory conversation.

  • Lead a team with the primary responsibility of expanding the scope of influence with key clients across a wider range of products/services and greater depth of involvement
  • Further foster strategic clients’ relationship with plans to cross sell or introducing new services, with aim to provide impactful solution to clients’ business issues.
  • Lead/participate in the contract negotiation process to ensure “win/win”
  • Provide ideas and thoughtful insights into new ideas and initiatives for clients, showing competency in

Thought Leadership

  • Accountable for the team financial KPI (revenue and margin commitment); continuous monitoring of actual versus budgeted performance
  • Review and finalized draft designs (ie proposals, questionnaires, analytic plans, reports) prepared by team members
  • Actively drive issue-based analyses, deliver proactive insights, and build effective analytical presentations and consultative story telling to clients through insightful and actionable recommendations
  • Effective team leadership
  • Team resource management leading to on time delivery & meeting quality expectations
  • Manage and cultivate an analytically focused and client-centric team
  • Assess, manage and develop talents
  • Facilitate knowledge transfer by acting as an advisor or trainer and source of technical advice for team members and other CI associates
  • Active engagement in driving team spirit
  • Set PPR objective and provide on-going performance feedback
  • Drive company initiatives and reinforce key message
  • Effectively manage Nielsen business processes relative to revenue and expense management
  • Take lead and drive regular review/revisions of systems and procedures with the end goal of improving productivity and cost efficiency in the department
  • Perform other related functions that may be assigned

Curiosity drives your interest in what moves the market. A proven commercial leader, who can build and execute sales strategy and plan, and be accountable to sales operations, such as forecast and pipeline management. A proven people leader, who is passionate about developing and growing talent, who has a track record of building morale and high engagement among their team members. A team player, who has the ability to collaborate with peers, and contribute to the management team of Nielsen Malaysia.


  • BA / BS Required (MBA desirable)
  • 8 to 10 years FMCG (marketing / analysis / sales), automotive, Telco or research-related industry experience desired
  • Strong Client Focus and Proactiveness
  • Very Good Influencing & Persuading Skills
  • Expert knowledge of statistics and multivariate analysis
  • Expert knowledge of research techniques and methodologies
  • Effective writing skills
  • Experience in business development