North America / United States / WA / Offsite
Client Service & Sales
#: 82541-en_US / 82541
Director, Global Growth Partnerships – 82541
Client Services and Sales – USA Offsite, Offsite
ABOUT THIS JOB
The Director is a member of the Global Growth Partnerships team, dedicated to servicing a global leader in digital media, consumer electronics, and technology. The scope of the client solution function ranges from understanding and selling Nielsen’s services, developing a client engagement strategy, contract negotiation and account management.
In this role, you will be responsible for the North America growth strategy with this global digital leader. This role will work closely with the global and regional Growth account leads, Nielsen Product Specialists and Nielsen Product to execute a commercial growth strategy, with a keen focus on new business, pipeline expansion and associated revenue.
The ideal candidate will possess a strong media background and a proven track record of business development and account management. This person should be a respected leader, highly organized, have the desire to build strong client relationships, comfortable delivering robust presentations, and able to adapt to the needs of a dynamic, ever-changing environment and client.
Facilitate the on-going development & management of a global strategic account to proactively identify new opportunities to drive greater value and expand engagement beyond current business.
Build trust-based relationships with key contacts at the client; strive to independently build deeper and wider relationships within and across client organization by building a comprehensive understanding of client and marketplace and leveraging prior experience and client service acumen.
Identify and manage mutually beneficial opportunities to partner with the client, including new products and data integrations.
Present opportunities to help clients grow our business through consultative selling and solid negotiating skills; grow revenue through sales of incremental products within an established client base.
Manage internal & external stakeholders through complex/technical data integrations
Experience in driving and managing internal cross functional teams (product / legal / tech / SLT-level) is required to execute against client objectives.
Secure contract renewals by structuring, negotiating and closing complex deals.
Conduct client meetings to build and maintain high levels of customer satisfaction across all subscribing products.
Articulate an excellent understanding of each product and solution, and how the data can be used to improve client’s business performance.
Be educated on media ecosystem and Nielsen’s and client’s competitors to ensure Nielsen drives the best strategic outcomes for Nielsen and the client
6 – 8 years of business development / sales experience
Proven track record of delivering results
BA or BS Degree
Knowledge of Nielsen’s measurement solutions including Nielsen’s digital solutions, as well as strong Excel, PowerPoint skills, and Google suite capabilities
Strong Interpersonal skills oriented toward client relationships
Excellent communication skills to translate complex concepts into concise yet informative messaging for clients.
Team player mindset
As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth.
Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!
Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
Job Type: Regular
Primary Location: Offsite,Offsite
Secondary Locations: , , ,
Travel: Yes, 10% of the Time