North America / United States / CA / Offsite


#: 87864-en_US / 87864



Senior Program Manager – 87864

Gracenote – USA Offsite, Offsite 


**This is a remote position**


Gracenote, a Nielsen company, is the top provider of entertainment information, creating industry-leading databases of TV, movie, and music metadata for entertainment guides, applications and in car entertainment. Our technology serves billions of requests daily to hundreds of millions of devices around the world. Our customers include innovators like Apple, Comcast, Google, Spotify, Amazon and Virgin Media, top consumer electronics and cable companies, as well as leading automotive manufacturers such as Ford and Toyota, throughout the US and the world. Simply put, Gracenote data provides you with an opportunity to impact the evolution of the entire entertainment industry.  


We are presently looking for a Senior Program Manager to focus on managing key technology programs. 


In this role, the individual will work with internal and external stakeholders to organize cross functional teams who do not typically work together to successfully deliver solutions to our customers.  Primary responsibilities include overseeing the management of projects from design and development to production and stabilization, revising as appropriate to meet changing business needs and requirements. Secondary responsibilities are to fulfill a business analyst role as needed in key efforts.


Responsibilities of the role include but are not limited to:

  • Creates and executes detailed work plans from design and development to production, revising as appropriate to meet changing needs and requirements

  • Creates strategies for risk mitigation and contingency planning

  • Plans and schedules project deliverables, goals, milestones

  • Works with Product Owners to manage the project backlog prioritization

  • Works with multiple Engineering teams and Product Owners simultaneously to manage projects

  • Tracks program / project progress against plan and provide regular communication on status, risks, and issues

  • Ensure data is collected to appropriately inform decision making for mitigating risks and resolving issues

  • Communicates effectively with internal clients to identify needs and evaluate alternative business solutions

  • Effectively utilizes each team member to his/her fullest potential, motivating team to work together

  • Effectively facilitates stakeholder and team meetings

  • Facilitates meetings, outside of normal working hours as needed, with co-located team members in different timezones

  • Utilize an agile mindset to create a collaborative environment that fosters autonomy, transparency, mastery, innovation, and learning; promotes continuous improvement.


Experience/Skills Required:

  • Bachelor’s degree or related work experience

  • 5-7 years of program and project management experience delivering software development and operations projects

  • Strong interpersonal skills to facilitate meetings where you will articulate complex concepts and assignments

  • Strong communication, negotiation, and relationship building skills

  • Ability to work well in a cross-functional, environment with a highly collaborative, team oriented approach to problem solving

  • Ability to prioritize tasks effectively with a high level of attention to detail

  • Knowledge and experience using common project management tools: e.g. spreadsheets, MS Project, Visio, PowerPoint, and shared on-line documents such as google docs

  • The ability to create forward-looking, value-prioritized project plans with flexible and creative use of tools

  • Experience with project management methodologies, such as agile (Scrum & Kanban), iterative plan-based, or process engineering


Experience/Skills Desired:

  • Hands-on experience as a business analyst, software developer or operations support role

  • Strong presentation skills – ability to create and deliver engaging, informative, well-organized presentations

  • Knowledge and experience using Project Portfolio Management tools

  • PMI PMP or similar certification/training

  • Scrum Master certification



As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth. 

Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!  

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Type: Regular 

Primary Location:  Offsite,Offsite 

Secondary Locations: Remote, ,

Travel:  No